Privacy Policy / Terms of Service / ADA Accessibility Statement

Personal identification information

We may collect personal identification information from users in a variety of ways, including when they visit the site, register, subscribe, respond to a survey, fill out a form, or engage with features, services, and resources made available on the site.

Users may be asked for information such as name, email address, and phone number. Users may also visit the site anonymously. Personal information is collected only when users voluntarily submit it, though declining to provide it may prevent participation in some site-related activities.

Non-personal identification information

Non-personal identification information may be collected whenever users interact with the site. This can include browser name, device type, operating system, Internet service provider, and similar technical information about how users connect to the site.

Web browser cookies

The site may use cookies to enhance the user experience. A browser may place cookies on a user's device for record-keeping purposes and sometimes to track information. Users can choose to set their browser to refuse cookies or alert them when cookies are being sent, but some parts of the site may not function properly if they do so.

How collected information is used

Mobile information is not shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties. Message frequency varies per user, and message and data rates may apply. Users can text HELP for help and STOP to unsubscribe. Carriers are not liable for delayed or undelivered messages.

• Improve customer service and respond more efficiently to support needs.
• Personalize user experience through aggregate usage patterns.
• Improve the site and communicate with users who have consented to messaging.
• Complete the services requested by the user.

How users consent to messaging

• Users may consent to receive notification messages through website forms that include messaging disclosure and optional consent for product updates or marketing messages.
• By submitting a phone number, users authorize text messages and notifications. Message frequency may vary, message and data rates may apply, and users can reply STOP to unsubscribe.

How information is protected

Appropriate data collection, storage, and processing practices are used, along with security measures designed to protect against unauthorized access, alteration, disclosure, or destruction of personal information, usernames, passwords, transaction information, and site data.

The site is intended to remain compliant with PCI vulnerability standards to support a secure environment for users.

Children's privacy

No part of the website is structured to attract anyone under 13, and information is not knowingly collected from or maintained for children under 13.

Policy changes and acceptance

The company may update the privacy policy at any time and encourages users to review it periodically. Continued use of the site after changes are posted is considered acceptance of those changes.

The company states that mobile information will never be shared with third parties or affiliates for marketing or promotional purposes.

ADA Accessibility Statement

The website is intended to be accessible to all customers and aligned with accessibility guidelines. Improvements continue over time, and the website has been designed with accessibility in mind.

Licensing disclosure

The company is not endorsed by, nor acting on behalf of or at the direction of, HUD, FHA, VA, USDA, or the federal government. Materials are informational only and do not constitute an offer to lend or a recommendation of available products.

All applications are subject to underwriting guidelines and approval based on credit, assets, property value, and ability to repay. Programs, terms, rates, fees, and conditions may change without notice, and some products may not be available in all states.